Right To Manage

Working with you to form an
effective management team

Lettings and Landlords

Call us on 01202 901709 or submit your enquiry here…

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Right To Manage

ARMA-Q accredited, we specialise in the Management of leasehold properties across the South Coast

Many of our clients are members of a limited company that owns the freehold or is responsible for the maintenance of their property. They are often elected officials (directors) of the company who take on the role of interfacing with the Managing Agent to guide decisions that are made, in the best interest of the company and its members.

We recognise that this can be a thankless task and on occasion be very demanding and time consuming. We work to try and alleviate that burden and can adopt as many (or few) tasks and responsibilities required, whilst always working with the client to form an efficient management team.

Understanding RTM

Right To Manage is the legal mechanism (Commonhold & Leasehold reform Act 2002) for leaseholders to acquire the control of their property and essentially take over the management responsibilities from the freeholder.

Although the process is relatively straightforward, the qualifying rules and criteria can be quite complex and (i) at least 50% of the lessees must support the RTM application (ii) 66% of the lessees must have leases that were originally of 21 years (or longer) and (iii) less than 25% of the floor area is for commercial use.

Appoint a Managing Agent

Once you have acquired the Right To Manage you may want to engage a Managing Agent (MA) to support the management of the property. The attached link provides some guidance on what services you can expect from a managing agent, but you should always research the agents in your area to determine most appropriate company to assist.

You should establish what services you will require from the Managing Agent, obtain a quote, and determine the fees involved, negotiate a contract, and define the expectations, roles & responsibilities. For a Managing Agent to function efficiently and provide the best value, clear & concise communication is required and a single point of contact is preferred.

Mallorie Estates can provide guidance on the RTM process for existing clients and management services for established or upcoming RTM companies.

RTM drawbacks

As with anything, the acquisition of Right To Manage from the freeholder brings both benefits & drawbacks. The main benefit is that it gives leaseholder greater control over their building, allowing them to make decision that are in the best interests of the building and its residents.

It can also contribute to financial savings as the member can negotiate improved contracts with contractors & suppliers. There are also drawbacks though and achieving good management, maintaining good lines of communication and negotiating quotes for support services can be time consuming, and require significant effort & resources.

RTM Responsibilities

Once the Right to Manage has been successfully achieved, the company becomes liable for various responsibilities including (i) maintenance & repair (ii) enforcement of rules & regulations, including any breaches of the lease (iii) budgeting & financial management (iv) communication with leaseholder, whether member of the RTM company or not and (v) appointment of a Managing Agent – the RTM company can select and engage a Managing Agent to fulfil all of the companies obligations.

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    Property Management & Lettings Services

    Mallorie Estates are a family run business located in Verwood, Dorset and provide Property Management and Lettings Services across Dorset, Hampshire and Wiltshire. Right To Manage allows leaseholders of residential properties to take over the management of their property from the landlord or managing agent, and the team at Mallorie Estates works with clients across Dorset, Hampshire and Wiltshire. Mallorie Estates are licensed members of ARLA and ARMA and offer Fully Managed Lettings Services for landlords and tenants across Dorset, Hampshire and Wiltshire.

    Customer Testimonials

    I have been renting properties for many years and have suffered my fair share of dubious Letting Agents. Then along came Nicola and everything changed for the better. I was amazed and the absolute professional way she conducted herself, going that extra mile to ensure both me and the landlord are treated fairly and within the law. Finally, a Letting Agent I could trust, and I have stayed with her ever since (currently 8 years). I would recommend her and her company for the services you need and deserve any day.

    David Brickell – Bournemouth

    We are a family of four and have rented two homes though Mallorie Estates over a 7 year period. We found Nicola of Mallorie Estates an outstanding representative and she looked after us really well. Nicola offered prompt and efficient responses every time we needed her help. The level of service and attention is second to none, I would highly recommend Mallorie Estates and their services. The Maintenance guys were equally helpful and friendly, especially Spencer.

    Mark and Cecilia Skilton

    We have been renting property with Mallorie Estates for the last 7 years until we were finally in a position to buy our first home. We would like to express our gratitude for the exceptional customer service we have received from Nicola and her team. From the very first interaction with Mallorie Estates we were impressed by their professionalism and friendliness. They really make you feel valued as a tenant . We have experienced it especially during the uncertainty of the pandemic where Nicola was very reassuring and ready to negotiate with the Landlord on our behalf. Their dedication to customer service sets them apart and we are grateful to have had the opportunity to work with such a professional and caring team. Thank you for making our rental experience a positive one.

    Sylwia and Roberto

    Nicola has been managing our rental property for over 10 years now whilst we have been living abroad. We are always kept informed of any issues encountered by the tenants and we can rely on her to bring solutions to any problems and then swiftly get things sorted on our behalf which is exactly what we need. Regular property inspections are always carried out on-time and are accompanied by a thorough report with photos. In conclusion we cannot fault the service we have received from Nicola and her company and would unreservedly recommend them to look after any rented property.’

    Paul & Sylvie

    Exbourne Manor Freehold Limited has been supported by Mallorie Estates for the past year… We could not be more pleased with the service received by Paul and his team, Mallorie Estates has dealt effectively with the broad range of issues that you would expect to need to address, in managing the lease for a large block of flats. We have been fortunate to work with such a great team.

    Mrs Deborah Fleming – OBE

    Mallorie Estates Ltd is a family-owned business run by Paul… who has an in-depth knowledge of the industry, understands our challenges. Providing easily understandable financial reporting, proper client bank accounts with Barclays, and compliance to ensure the safety of your money. Directors have legal duties to ensure fire safety, health and safety, and financial probity. In our experience, Mallorie Estates meets these criteria and will provide sound guidance to board directors.

    John Roger Allen – Poole