Mallorie Estates

Family owned and operated since 2007

Call us on 01202 901709 or submit your enquiry here…

About Mallorie Estates

We are ARMA and ARLA Propertymark Protected

Established in 2007 Property Solutions (Southern) Limited and formerly trading as Property Management Solutions, rebranded to Mallorie Estate in January 2023 to reflect the fact that we are and always have been a family run business.

We are proud to have attained several industry accreditations which help us ensure that our service is the best it can possibly be. We are members of both ARMA and ARLA Propertymark which means we meet higher industry standards than the law demands and strictly adhere to their regulations, ensuring that we only provide a first-class service and offer you the best possible advice.

We are also members of The Property Ombudsman and the Deposit Protection Scheme which backed by the Client Money Protection (CMP) scheme guarantees your money is always protected.

ACCREDITATION

The property industry is saturated with ‘agents’ that offer property management services either as a primary business or as a support service, this leads to poor quality management and risk to clients who are seeking assurance that the property is managed well and is compliant with all current legislative obligations.

There are currently no requirements to have any training or qualifications to operate in the property industry however in such a changing & dynamic industry it is our opinion that this is unacceptable. The management of property is a complex business and to ensure that our staff are kept aware & informed of the latest (ever changing) legislation, we uphold the RICS service charge code and continue to be proud members of ARMA & ARLA Propertymark, attending frequent seminars and workshops to ensure our knowledge is always current & relevant.

OUR OFFICE

Our modern office located in Verwood on the Dorset / Hampshire / Wiltshire border acts as an excellent hub for access to the region and for clients to visit. We have facilities for meetings of up to 10 people with disabled access. Free parking and EV charging is available at the adjacent Potters Wheel car park.

TECHNOLOGY

The evolution of hybrid working over the last 3 years has required businesses to find more innovative ways to enable staff to work & interface with clients whatever the circumstances. We have always embraced technology and have utilised cloud storage & VOIP phones since incorporation. In recent years however we have taken that approach even further and now use online services for bookkeeping, communication, and client interaction (skype & teams). Our preferred method of communication is email although we do have a 24/7 answering service where calls can be taken and, in the event of a genuine emergency, diverted to a member of staff.

Block Management

Right To Manage

Read more about our Block Management services and see range of services available for Landlords

Property Management & Lettings Services

Mallorie Estates are a family run business located in Verwood, Dorset and provide Property Management and Lettings Services across Dorset, Hampshire and Wiltshire. Right To Manage allows leaseholders of residential properties to take over the management of their property from the landlord or managing agent, and the team at Mallorie Estates works with clients across Dorset, Hampshire and Wiltshire. Mallorie Estates are licensed members of ARLA and ARMA and offer Fully Managed Lettings Services for landlords and tenants across Dorset, Hampshire and Wiltshire.

Customer Testimonials

I have been renting properties for many years and have suffered my fair share of dubious Letting Agents. Then along came Nicola and everything changed for the better. I was amazed and the absolute professional way she conducted herself, going that extra mile to ensure both me and the landlord are treated fairly and within the law. Finally, a Letting Agent I could trust, and I have stayed with her ever since (currently 8 years). I would recommend her and her company for the services you need and deserve any day.

David Brickell – Bournemouth

We are a family of four and have rented two homes though Mallorie Estates over a 7 year period. We found Nicola of Mallorie Estates an outstanding representative and she looked after us really well. Nicola offered prompt and efficient responses every time we needed her help. The level of service and attention is second to none, I would highly recommend Mallorie Estates and their services. The Maintenance guys were equally helpful and friendly, especially Spencer.

Mark and Cecilia Skilton

We have been renting property with Mallorie Estates for the last 7 years until we were finally in a position to buy our first home. We would like to express our gratitude for the exceptional customer service we have received from Nicola and her team. From the very first interaction with Mallorie Estates we were impressed by their professionalism and friendliness. They really make you feel valued as a tenant . We have experienced it especially during the uncertainty of the pandemic where Nicola was very reassuring and ready to negotiate with the Landlord on our behalf. Their dedication to customer service sets them apart and we are grateful to have had the opportunity to work with such a professional and caring team. Thank you for making our rental experience a positive one.

Sylwia and Roberto

Nicola has been managing our rental property for over 10 years now whilst we have been living abroad. We are always kept informed of any issues encountered by the tenants and we can rely on her to bring solutions to any problems and then swiftly get things sorted on our behalf which is exactly what we need. Regular property inspections are always carried out on-time and are accompanied by a thorough report with photos. In conclusion we cannot fault the service we have received from Nicola and her company and would unreservedly recommend them to look after any rented property.’

Paul & Sylvie

Exbourne Manor Freehold Limited has been supported by Mallorie Estates for the past year… We could not be more pleased with the service received by Paul and his team, Mallorie Estates has dealt effectively with the broad range of issues that you would expect to need to address, in managing the lease for a large block of flats. We have been fortunate to work with such a great team.

Mrs Deborah Fleming – OBE

Mallorie Estates Ltd is a family-owned business run by Paul… who has an in-depth knowledge of the industry, understands our challenges. Providing easily understandable financial reporting, proper client bank accounts with Barclays, and compliance to ensure the safety of your money. Directors have legal duties to ensure fire safety, health and safety, and financial probity. In our experience, Mallorie Estates meets these criteria and will provide sound guidance to board directors.

John Roger Allen – Poole